COVID-19 UPDATE

Last updated: 30th December 2020

Appointment Only – Showroom Now Closed Until Further Notice – Updated 050121

In order to ensure social distancing, we are operating APPOINTMENT ONLY visits until further notice, and, retain a maximum 1 customer (ie 2 people) per Designer, in the showrooms at any one time. Particularly during this lockdown period, this is likely to be just 4 people maximum in either store.

We are also clearly keen not to bring unnecessary risk to our own personnel as well as customers.

As we are obligated not to encourage showroom browsing which would clearly contradict the aims and objectives of Government, we are temporarily closed on Saturdays.

Appointments will only be arranged to either continue with a PROJECT on which we are already working with you, or a NEW BATHROOM PROJECT which is likely to require our DESIGN SERVICE and/or fitting teams.

Unfortunately, for a limited period, we will not be allowing children into the shop, primarily for their own safety. All appropriate PPE guidelines will be adopted by our staff, together with gloves and sanitiser being available to customers at the entrance and at other key points around the store.

Sales

For Booking Appointments,
and the following up of Quotations
and Designs, plus New enquiries
Call 01223 837939 (Sawston) or
01480 598750 (Fenstanton)

Customer Service

To discuss Deliveries and Balance
payments of existing orders, plus
After Sales assistance,
Call 01223 837939
(Sawston & Fenstanton)

3d Design Services

Our designers are able to carry out site visits, and will strictly adhere to government safety guidelines, wearing a mask and gloves and using hand sanitiser before entering your home whilst ensuring 2m social distancing. We cannot carry out Site visits until further notice – updated 050121
If you prefer, we can create Designs with your existing architect plans or your own drawings & dimensions.

To arrange a site visit

Call 01223 837939 (Sawston) or 01480 598750 (Fenstanton)

Social Distancing and Protective Measures

All customers are expected to wear a mask and disposable gloves at all time when coming into the store to protect their own safety and that of our staff members.

Please do not enter the store if you or a member of your family have contracted, or have symptoms of COVID-19 within the last 14 days.
Sanitizer is available at the front of the showroom and at every active desk
Customers must sanitize hands before entering the showroom.

Floor arrows are in place, to clearly show a route around the showroom. Please follow this route for your own protection, as there will be a maximum of 3 customers using the showroom at any one time.

Our Sales Designers will visibly sanitize hands in front of the customer when meeting them to demonstrate best practice

It would be appreciated if customers would refrain from touching the products unless absolutely necessary
There will be a glass screen sited at every active desk for when Customers & Designers are seated to discuss designs/quotes etc
When using the credit card machine, we will wipe the terminal with Anti Bac wipes, both before and after the process as this is another hotspot.