Last updated: 30th November 2020
IN ACCORDANCE WITH LATEST GOVERNMENT AND INDUSTRY GUIDELINES
OUR SHOWROOMS WILL RE-OPEN ON AN APPT ONLY BASIS FROM 2 DEC
In the meantime, although the showrooms are closed, we are open for business to deal with any new or existing enquiries & we will continue with our scheduled deliveries.
You can reach us on 01223 837939 (Sawston Showroom) or 01480 598750 (Fenstanton Showroom).
Please be assured that our Customer Service Department will also remain open during this period.
In order to ensure social distancing, we are operating appointment only visits until further notice, and, retain a maximum 1 customer (ie 2 people) per Designer, in the showrooms at any one time. Particularly during this ‘Tier 2’ period, prior to the Christmas break, this is likely to be just 6 people maximum at Sawston and 4 people maximum at our St Ives store.
Unfortunately, for a limited period, we will not be allowing children into the shop, primarily for their own safety. All appropriate PPE guidelines will be adopted by our staff, together with gloves and sanitiser being available to customers at the entrance and at other key points around the store.
For Booking Appointments, and the following up of Quotations and Designs, plus New enquiries
Press 1 at menu
To discuss Deliveries and Balance
payments of existing orders, plus
Press 6 at menu
3d Design Services
Our designers will strictly adhere to government safety guidelines, wearing a mask and gloves and using hand sanitiser before entering your home whilst ensuring 2m social distancing.
If you prefer, we can create Designs with your existing architect plans or your own drawings & dimensions.
Social Distancing and Protective Measures
All customers are expected to wear a mask and disposable gloves at all time when coming into the store to protect their own safety and that of our staff members.
Floor arrows are in place, to clearly show a route around the showroom. Please follow this route for your own protection, as there will be a maximum of 3 customers using the showroom at any one time.
Our Sales Designers will visibly sanitize hands in front of the customer when meeting them to demonstrate best practice